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* Title..: Pluralsight Microsoft Dynamics 365 for Field Service
* Date...: 19-03-2019
* Type...: Bookware
* Disks..: 12x15mb

Release notes:

When you think of customer service, you might think of a
call center where customer service reps provide assistance
over the phone. But for some companies and industries, that
service extends beyond the office, and technicians are sent
into the field to make service calls. That's what the Field
Service application is all about: delivering on-site service
to your customers and managing a mobile workforce.

In this
course, Microsoft Dynamics 365 for Field Service, you'll
learn the fundamentals of this important part of Dynamics
365. First, you'll become familiar with the core entities
used in the Field Service app, with a special focus on Work
Orders. You'll learn how to create and schedule work orders,
and then see how a field technician would use the Field
Service Mobile app to complete work on-site. Next, you'll
explore ways to automate some of the data entry work, using
incident types and agreements. Finally, you'll get an
overview of how assets, inventory, and purchasing work in
Field Service.

When you're finished with the course, you'll
have a foundational understanding of Dynamics 365 for Field
Service, and how to use it to provide great on-site service
to your customers.

More info:
https://www.pluralsight.com

Install notes:

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